Wawn Street Surgery

Wawn Street, South Shields, Tyne & Wear, England, NE33 4DX 365 reviews

Reviews

Recommend
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25th October 2017


Miss S Sheils was excellent.

3rd November 2017
Response from Wawn Street Surgery

Thank you for your positive feedback. We try our very best to give all of our patients the time and best care that we can whenever possible. The practice works closely with our Patient Participation Group to develop and improve our services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice services. Did you know you have book appointments online, order repeat medication and view your medical records on line. To register for this service, please ask a member of the reception services team or visit the practice website for further information.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
27th September 2017


The whole ambiance of the place. The front office staff and Dr Hand on the medical side - He's very keen and explains what is wrong with the and steps to alleviate this.

5th October 2017
Response from Wawn Street Surgery

Thank you for your positive feedback and comments. We try our very best to give all of our patients the time and best care that we can whenever possible.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
13th September 2017


From receptionists helpful. Phone call from doctor very caring and getting me appointment to see doctor on Monday morning. Dr Bhalla listening to my problems and was given medication X-ray form and to make sure everything is Ok.

26th September 2017
Response from Wawn Street Surgery

Thank you for your feedback and positive comments. We do try our very best to give all of our patients the time and best care that we can whenever possible.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
26th August 2017


Ridiculous that to book an appointment today 22/8/17 the first appointment I can get is 13th Sept. Left the surgery rang up and could then have an appt next week.

7th September 2017
Response from Wawn Street Surgery

Thank you for your feedback and comments. At the point of any communication with the patient, the staff share the up to date information regarding appointments. However, such information is subject to change at any one time for various reasons, the most common being cancellation of appointments. We do sympathise with our patient's fustrations, and work closely with our Patient Participation Group to develop and improve services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice. The practice is part of the Extended Access to Primary Care within South Tyneside. Please visit www.healthcollaboration.co.uk for more information regarding this new service.

Recommend
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Rating not given.
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10th August 2017


Excellent care from receptionists are very helpful.

25th August 2017
Response from Wawn Street Surgery

Thank you for your positive feedback. We try our very best to give all of our patients the time and best care that we can whenever possible.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Wawn Street Surgery: http://iwgc.net/ecblq